Noble Systems is a global leader in contact center technology, delivering the industry’s most comprehensive and affordable solutions to enhance the performance and management of your contact centers.
Our solutions allow companies to communicate more effectively with their customers via multiple channels, including inbound/outbound/blended voice, email, fax and web. This unified system includes the key software technologies that contact centers need most: Predictive dialing, Inbound contact management and ACD, IP-PBX, IVR and Self Service software, CTI for intelligent screen pops, Digital Call Recording, Workforce Management and Reporting, and VoIP Support. Noble also provides seamless integration to existing corporate environments, reducing your learning curve and protecting your technology investments.
Noble helps you stay in compliance with regulatory and legislative guidelines, including FTC, national and state regulations. Our PCI Compliance and Data Security tools to protect sensitive customer information are crucial for collections and financial services organizations. Telemarketing and teleservices operations benefit from our controls for DNC Lists, Abandon Rates, Caller ID, and more. Redundant systems and recovery tools are key to ensuring business continuity. We work with industry organizations, including ACA, ARDA, ATA, CBA, DMA, SOCAP and more to stay at the forefront of industry trends and issues.
For more than 20 years, Noble Systems has been delivering CIM solutions that build performance and productivity, improve the quality of customer contacts, and reduce costs. The comprehensive Noble® Solution enables enhanced customer interaction, giving your company the ability to increase and control the quantity and quality of your client communications tactics.
We have offices worldwide, with the corporate headquarters in Atlanta, Georgia. From here, we have a dedicated sales and support team to specifically service our clients in the U.S. and North America, as well as to access the rest of our global network.
At Noble Systems, we succeed through our clients’ success.