Noble Systems is a global leader in contact centre technology, delivering the industry’s most comprehensive and affordable solutions to enhance the performance and management of your contact centres.
Our solutions allow companies to communicate more effectively with their customers via multiple channels, including inbound/outbound/blended voice, email, fax and web. This unified system includes the key software technologies that contact centres need most: Predictive dialling, Inbound contact management and ACD, IP-PBX, Self Service IVR software, CTI for intelligent screen pops, Digital Call Recording, Workforce Management and Reporting, and VoIP Support. Noble also provides seamless integration to existing corporate environments, reducing your learning curve and protecting your technology investments.
Noble helps you stay in compliance with regulatory and legislative guidelines, including ACMA and COAG regulations. Telemarketing and teleservices operations benefit from our controls for Do Not Call Lists, Abandon Rates, Caller ID, and more. Our Personal Property Securities, PCI Compliance and Data Security tools to protect sensitive customer information are crucial for collections and financial services organisations. Redundant systems and recovery tools are key to ensuring business continuity. We work with industry organisations, including ACA, ADMA, AICM, ATA, FIA, and more, to stay at the forefront of industry trends and issues.
For more than 20 years, Noble Systems has been delivering contact technology solutions that build performance and productivity, improve the quality of customer contacts, and reduce costs. The comprehensive Noble® Solution enables enhanced customer interaction, giving your company the ability to increase and control the quantity and quality of your client communications tactics.
We have offices worldwide, with our APAC headquarters in Sydney. From here, we have a dedicated sales and support team to specifically service our clients in the Asia Pacific region, as well as access to the global Noble Systems network.
At Noble Systems, we succeed through our clients’ success.