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Case Study Library

Noble Systems solutions are powering contact center operations for companies across a broad range of industries, such as banking and financial institutions, collection agencies, consumer products, fundraising, healthcare, home improvement, home services, magazines and newspapers, market research, mortgage companies, service bureaus, and telecommunications. The Noble platform is designed to adapt to the constantly changing needs of each center and each individual application.

Select from our Library of Success Stories to view our call center case studies and discover how these organizations are using Noble to achieve new levels of productivity and efficiency in their contact center communication programs.

Note: Unless otherwise noted, Library documents are posted in PDF formats and require Adobe Acrobat Reader to view. This is a free program available for download from the Adobe web site.


First and Third Party Debt Collection, Consumer, Retail and Credit Card Collection

Communications & Media Services

Lead Generation, Circulation Management, Collections, Customer Service and Sales

Consumer Products, Insurance & Manufacturing

Sales, Customer Service, Business to Consumer (B2C) and Business to Business (B2B)


Educational Services, Recruiting and Student Accounts

Financial Services

Banking, Credit Unions, Loans, and Financial Services

Fundraising & Not for Profit

Fundraising Agencies, Charities, Non-profit and Political Organizations


Patient Services, Appointment Scheduling and Account Management

Home Services

Security, Pest Control, HVAC, Remodeling and Personal Services

Market Research

B2C and B2B Surveys

Newspapers & Publishing

Sales, Circulation, Advertising and Subscriber Services

Service Bureaus

Outsourced and Third Party Service Bureaus

Travel & Vacation Ownership

Sales, Scheduling, Collections and Guest/Owner Services