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ALI Solutions

 

 

 

 

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Inform your Decisions with Analytics Solutions from Noble Systems

ALI is now Noble Systems. Founded in 1989 and headquartered in Atlanta, GA, Noble Systems is a global provider of innovative contact center technologies, delivering unified customer communications, business process transformation and analytics solutions.

Noble Systems acquired ALI with the goal of incorporating its best-in-class analytics applications into Noble’s customer communications suite. Now branded Noble® IQ, these solutions empower business users to maximize agent productivity and optimize customer contacts through advanced contact analytics, automated decisioning and dynamic campaign management.

Many of the world’s most successful companies throughout North America and the Asia Pacific region have chosen the CallTech™, OnQ™ and Vincio™ solutions to enable them to proactively communicate with their customers more effectively, thereby improving business performance and enhancing their customer relationships. Noble IQ clients include some of the largest consumer finance and consumer-facing corporations in the world, including five of the world’s top ten banks, three of North America’s top telecommunications providers, four of the leading U.S. auto finance companies as well as leaders in e-commerce and debt collections industries.

For over 25 years, Noble Systems has been delivering solutions that build performance and productivity, improve the quality of customer contacts, and reduce costs. We invite you to explore our solutions and to get to know us better. Please contact us to learn more.

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  • OnQ™ – addresses the “how best to contact” decision by providing dynamic, intra-day campaign decisioning.
  • CallTech™ – addresses the “when to call” decision. In proactive communications, success is measured by the ability to connect with and achieve a response from, a customer worthy of contacting.
  • Vincio™ – a highly flexible real-time analytic decision platform that enables organizations to execute customer policy and analytics quickly and successfully.